Fixing Firmware Upgrade Issues: A Step-by-Step Guide

1. Ensure Adequate Power

   • Before starting the upgrade, make sure your robot has a battery level of over 15% while it's docked for charging. This ensures that the robot won't run out of power during the update process.

2. Check Your Home Network

   • A stable internet connection is crucial for a successful firmware upgrade. Verify that your home network is operational and has a strong signal in the area where the robot is docked.

3. Restart and Retry

   • If the upgrade doesn't proceed as expected, don't worry. Simply restart your robot and attempt the upgrade again. This simple reset can often resolve minor glitches.

By following these steps, you can help ensure that your robot's firmware upgrade goes smoothly. If you encounter persistent issues, don't hesitate to reach out to our customer support for further assistance.