Hey there, robot enthusiasts! 👋 Sometimes, even the most advanced robots can struggle with those pesky obstacles around the house. Let's explore why this might be happening and what you can do to help your robot tackle them like a pro:
📏 Maximum Obstacle Height
Your robot is engineered to tackle obstacles up to 2cm high. However, when the water tank is attached, it adds extra weight, which can slightly reduce its climbing prowess.
💧 Slippery When Wet
Water on the floor can make those wheels a bit slippery, reducing the robot's grip and ability to climb over obstacles.
🚧 High Thresholds and Tracks
If your robot encounters high thresholds or tracks, and it supports virtual thresholds, adding these in the app can assist the robot in crossing obstacles more effectively.
For detailed instructions on setting a virtual threshold, check out this link: How to add a virtual threshold?
🤔 Patience is Key
Give your robot a moment to strategize its approach to overcoming obstacles. It's equipped with smart logic to help escape tricky situations. Keep an eye out to see if it successfully navigates those obstacles in the end.
🆘 Need Help? Contact Customer Service
If you've verified that the threshold height is under 2cm and your robot is still struggling, it might be time to reach out to our customer service team. They're here to help you tackle any issues that your robot can't handle on its own.
Conclusion
Remember, every robot has its limits, but with a little understanding and patience, you can work together to conquer those obstacles. Happy cleaning, and don't hesitate to reach out if you need a hand! 🤖💪
By understanding these challenges and applying the right solutions, you'll be well on your way to a cleaner home and a more efficient cleaning robot. Together, you and your robot can overcome any obstacle.