Customer Support

🧹 Is Your X40 Master Not Cleaning Up to Par? 🧹 If your robot vacuum's cleaning performance has dipped, it's time to diagnose and fix the issue. Here are some steps to help you troubleshoot and impr...

🔌 Is Your X40 Master Having Trouble Recharging? 🔌 If your robot vacuum is consistently failing to recharge, follow these troubleshooting steps to identify and resolve the issue: 1. Check for Obsta...

🧹 Is Your X40 Master Missing Spots or Skipping Cleaning? 🧹 If your robot vacuum is not covering all areas during the cleaning process, here are some troubleshooting steps to help you identify and r...

🔄 Is Your X40 Master Cleaning the Same Area Over and Over? 🔄 If your robot vacuum is repeatedly cleaning a certain area, it might be due to an overlapped map causing abnormal positioning. Here's wh...

💧 Is Your X40 Master's Mop Leaving Your Floors Too Wet? 💧 Excess moisture from the mop can leave water stains or be unsuitable for certain flooring types. Here's how to adjust the mop settings to p...

If your robot vacuum has recharged but isn't resuming its cleaning duties, here's what you can do to get it back on track: 1. Do Not Disturb Mode: Check if your robot is in Do Not Disturb mode. T...

🚧 Is Your X40 Master's Task Getting Interrupted Unexpectedly? 🚧 When your robot vacuum's task is cut short, it's time to investigate. Here are some steps to help you troubleshoot and resolve the is...

🔋 Is Your X40 Master Refusing to Power Up? 🔋 Don't worry, we've got a troubleshooting guide to help you get your robot vacuum back in action. Follow these steps to diagnose and fix the issue: 1. T...

📱 Is Your X40 Master Showing as Offline in the App? 📱 No worries! We've got a simple checklist to help you get your device back online. Follow these steps to troubleshoot and fix the connection: 1...

🗺️ Is Your X40 Master's Map Building Coming Up Short? 🗺️ Mapping issues can be frustrating, but with the right approach, you can get your robot back on track. Here's how to troubleshoot and resolve...