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  1. Dreame Tech
  2. FAQ
  3. Air Care
  4. PM10/PM20 Troubleshooting

PM10/PM20 Troubleshooting

  • My TVOC reading on my Dreame air purifier is abnormally high. How can I resolve it?
  • The PM10 reading on my Dreame air purifier is fluctuating or unstable. What does this mean?
  • The formaldehyde (HCHO) reading on my Dreame air purifier is fluctuating, unstable, or seems consistently high. How can I fix this?
  • The PM2.5 reading on my Dreame air purifier seems unusually high or incorrect. What should I do?
  • Why is the PM1.0 reading on my Dreame Air Purifier abnormal? (e.g., fluctuating wildly or staying high)
  • The ring around the screen on my Dreame air purifier has some scuffs. Can this be fixed?
  • What does the red filter icon on my Dreame Air Purifier mean, and how do I resolve it?
  • Why does my new Dreame Air Purifier have an odor when I first turn it on? Is this normal?
  • What should I do if the display screen on my Dreame Air Purifier malfunctions? (e.g., it doesn't turn on or goes blank when rotating)
  • What should I do when my Dreame Air Purifier is making an abnormal clicking or stuttering sound from the motor?
  • My remote control of Dreame Air Purifier is not working. What should I do?
  • What should I do if my Dreame air purifier PM10/PM20 fails to connect to my Wi-Fi network and Dreame APP?
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