- Please unplug it and try to start it again.
- Please do not start and stop the vacuum repeatedly in a short period of time.
- Please check whether the metal tube, the dust inlet of brush, the filter and other parts are blocked. If so, please clean it up.
- Please confirm whether you have washed any part recently, please make sure it is completely dry before use.
- Please restart the vacuum cleaner and switch between different suction levels to see if the problem is resolved.
- If the problem still persist, please contact Dreame aftersales team:aftersales@dreame.tech and send the faulty video to show the issue encountered and the status of the battery indicator during the process.
What we should do when the vacuum cannot be turned on when it is charged
