If you find that after cleaning the mop, the sewage from the Washboard at the bottom of the base station is not pumped into the sewage tank, and the water overflows, etc. These abnormalities are closely related to the sealing of the machine's sewage tankπ. It is recommended that you check according to the following video to ensure the sealing when pumping sewage:
π Video Guide Link:
πhttps://www.instagram.com/reel/DCgfiRMRrj-/?igsh=a2g5cmRqN3pqNDBx
Stay Connected with DreameTech: π Stay Informed and Engaged β¨ We're excited to have you as part of our community! By following our Instagram γ@supportdreameγ, you'll gain access to a wealth of product tips, tricks, and be the first to know about exclusive social media promotions.
Join Our North American Community: For more support and to connect with other DreameTech users, refer to our article on joining the DreameTech North American community:
Join Our DreameTech NA Community
When All Else Fails: β οΈ If, after following the video instructions, your robot remains offline, it's time to reach out to our dedicated after-sales customer service team. We're here to assist you and ensure your cleaning experience is as seamless as possible.
Contact Customer Service: If you need further assistance, please contact our after-sales customer service. Our team is ready to help you with any issues you might be facing.
Conclusion: With DreameTech, you're never alone in your cleaning journey. Whether it's through our video guides, social media engagement, or direct customer service, we're committed to providing you with the support you need. Let's keep your home sparkling clean together! π