Hello, Dreame user! π€β¨ Are you wondering why your carpet gets wet even when the carpet recognition feature is activated? Let's clarify this and ensure your carpets stay as cozy as they should.
1.Enhanced Suction for Carpets:
- Your robot is designed to boost suction and lift the mop when it detects a carpet, ensuring a thorough clean without soaking your carpets.
2. Mop Height Limitation:
- The mop lifts about 7mm, leaving it roughly 5mm above the ground. If your carpet is thick, it might receive a gentle touch from the mop, which is normal.
3. Avoiding Carpets:
- If you prefer to keep the robot off the carpets, you can select the avoid carpet option in the app, or use the cleaning restricted area feature to keep it away.
4. Long-Haired Carpets:
- Note that carpets over 2cm thick might be treated as obstacles by the line laser, causing the robot to avoid them.
5. Conclusion:
- Knowing how your DreameTech robot interacts with carpets can help you tailor your cleaning sessions to protect your carpets. Enjoy a clean home without compromising your carpet's comfort.
π Join Our Community:
- Ready to connect with a community that shares your passion for efficient cleaning? Join the DreameTech North American Community for more tips, support, and exclusive offers. Welcome to the DreameTech family, where we're dedicated to making your cleaning experience as seamless and efficient as possible. ππ€