Hey there, tech-tastic cleaners! 🤖🔄 If your robot's firmware upgrade has hit a roadblock, don't fret—we're here to help you get back on the road to a smoother, more efficient cleaning experience. Let's troubleshoot this together!
What's Tripping Up Your Firmware Upgrade?
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Power Up, Bot! 🔋 Is your robot running on fumes? Firmware upgrades are off the table if the battery level is too low. It needs to be at least ≥ 15%. So, plug in your bot and give it the juice it needs to power through the upgrade.
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Wi-Fi, Where Art Thou? 📶 Is your robot in a Wi-Fi dead zone or somewhere with a weak signal? A weak or non-existent Wi-Fi signal can lead to firmware download timeouts and upgrade failures. To fix this, relocate your robot and its charging dock (base station) to a spot where the Wi-Fi signal is strong and steady.
Join the DreameTech Family! 🤗
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