We're so sorry for the inconvenience! š Hereās what you can do to resolve the issue:
1. **Remove the dirty water tank and impeller**: Please watch the video below to see how to carefully remove the dirty water tank and the separating impeller. Check for any excess debris and clean it out promptly. Once youāre done, reinstall everything and give it another try! š
2. **Still Having Issues?**: If the problem isn't resolved after cleaning, please reach out to our customer service team for further assistance. Weāre here to help you! šāØ