π€ If your robot is having trouble finding its charging station or base, it might be due to one of the following reasons:
1. **Power Issues** β‘: The charging dock or base might be unplugged or moved. If that's the case, please plug it back in and return it to its original position.
2. **Obstacles** π§: There could be objects blocking the dock or base area. Please clear any obstacles to help your robot find its way!
3. **Stuck during Cleaning** βοΈ: If the robot gets stuck or triggers an alarm, gently place it back on the charging dock or base manually.
4. **Uneven Surface** π: The dock or base may be on an uneven surface. Please ensure it's placed on a flat surface for optimal performance.
5. **System Malfunction** π οΈ: Place the robot about 1 meter in front of the charging dock or base and press the "Return" button. If it still doesn't return, please contact customer support for further assistance.