Thanks for reaching out to us! Just so you know, the side brush on our equipment doesn't rotate on carpet by default. But no worries—you can easily change that in the settings! Here’s how to do it:
1. **Open the App** 📱: First, make sure your device is connected to the mobile app.
2. **Go to Settings** ⚙️: In the app, just find and click on "Settings."
3. **Select Carpet Settings** 🧼: Look for "Carpet Settings" and click on it.
4. **Enable Side Brush Rotation** 🔄: Find the option that says "Side Brush Rotates on Carpet" and make sure to turn it ON!
Once that's done, your side brush should be good to go on the carpet! If you have any other questions, feel free to ask. Happy cleaning! 🧹✨
Join Our Community: For more tips, support, and to be part of an enthusiastic community, join our DreameTech North American Community. Stay updated with the latest news, engage with our team, and enjoy exclusive offers: Join Our DreameTech NA (North American) Community
Welcome to the DreameTech family, where we're committed to making your cleaning experience as seamless and efficient as possible. 🌐🤗