Introduction
Hey there! Are you experiencing issues with the automatic distribution of detergent on your X40 Ultra, X30 Ultra, or L10s Pro Ultra? The detergent should be automatically added to the pipe and mixed with water during mop pad washing. The amount of detergent used is not excessive. This FAQ will guide you through the steps to ensure the auto-add detergent function is working correctly.
Troubleshooting
Step 1: Check and Enable the Auto-Add Detergent Function
Check whether the auto-added detergent function is turned on. If it isn’t, please turn it on and then proceed to wash the mop pads. After washing, shake the dirty tank and observe whether there is foam in it. If foam is present, it means the base has automatically added detergent.
Step 2: Test the Detergent Compartment
Remove the detergent compartment and shake it vigorously with the cleaning detergent inside. If liquid comes out from the marked position, it means the auto-add detergent function is working normally.
Conclusion
By following these steps, you should be able to resolve the issue of no automatic distribution of detergent on your X40 Ultra, X30 Ultra, or L10s Pro Ultra. If your problem persists, please contact our customer service team for further assistance.
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