Introduction
Hey there! Are you having trouble getting the side brush on your X40 Ultra to rotate on carpeted surfaces? To prevent secondary pollution on carpets, the robot's side brush automatically lifts and stops cleaning when on carpeted surfaces by default. However, you can adjust this setting to enable brush rotation on carpets. This FAQ will guide you through the steps to enable this feature and customize your robot’s cleaning behavior.
Troubleshooting
Step 1: Open the application
Please make sure your device is connected to the mobile application.
Step 2: Enter Settings
In the application interface, find and click on the "Settings" .
Step 3: Select Carpet Settings
In the carpet settings, find "side brush rotates on carpet".
Step 4: Enable side brush rotates on carpet:
Find the "side brush rotates on carpet" switch and make sure to turn it on.
Conclusion
By following these steps, you can successfully enable the side brush rotation on carpet for your X40 Ultra. If your problem persists, please contact our customer service team for further assistance.
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