Introduction
Hey there! Are you experiencing issues with the hot water washing function on your device? It’s important to note that heating cold water takes some time, and you may initially see cold water being released before hot water comes out. This FAQ will guide you through the steps to ensure the hot water washing function is working correctly and troubleshoot any issues.
Troubleshooting
Steps 1: Activate Hot Water Wash Function
Ensure the hot water wash mop pads switch in the app is activated before washing.
Steps 2: Understand Clean Water Tank Operation
Note that the clean water tank does not heat up; instead, the mop pads are cleaned with the heated water.
Steps 3: Confirm Hot Water Wash by Checking Mop Pads
After washing the mop pads, check if they are warm to confirm that the hot water washing function was activated successfully.
Conclusion
By following these steps, you can ensure that the hot water washing function is activated and working correctly. If your problem persists, please contact our customer service team for further assistance.
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