Introduction
Hey there! Are you encountering a "Detergent Installation Error" prompt on your X30 Ultra or L10s Pro Ultra? This message typically indicates that the auto-detergent compartment is not properly installed, even though your device supports this feature. While this error does not affect the device's normal use, it can be resolved by ensuring the compartment is correctly installed. This FAQ will guide you through the steps to address this issue.
Troubleshooting
Step 1: Check for Proper Installation
Please ensure that the auto detergent compartment (marked in red in the picture) is installed. The device supports the auto detergent compartment, and the app will indicate if it is installed.
Step 2: Reinstall the Detergent Compartment
If not installed, the app will display a detergent installation error, but this will not affect the device's normal use.To avoid this prompt, please reinstall the auto detergent compartment on the base station.
Conclusion
By following these steps, you should be able to resolve the "Detergent Installation Error" prompt. If your problem persists, please contact our customer service team for further assistance.
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