Introduction
Hey there! Are you experiencing issues with the breakpoint resume feature on your X40 Master? This feature allows the robot to resume cleaning from where it left off after being interrupted. This article will guide you through the steps to troubleshoot and resolve breakpoint resume issues.
Troubleshooting
Step 1: Check Breakpoint Resume Scan Switch
Make sure the breakpoint resume scan switch is turned on in your robot vacuum's settings. Access the app or settings menu and look for the breakpoint resume scan option. If it's not enabled, flip the switch to activate it.
Step 2: Verify Operating Mode
Ensure your X40 Master is set to automatic working mode. The breakpoint resume scan function only works when the robot is in automatic mode. It won't activate during do not disturb mode. If it's in do not disturb mode, switch it to automatic mode to use this feature
Step 3: Check for Fault Alarms
Confirm whether your robot has triggered a fault alarm while charging. If there's an active fault, the breakpoint resume scan feature won't be triggered. Address any faults before attempting to use the breakpoint resume feature.
Conclusion
By following these steps, you should be able to resolve breakpoint resume issues with your X40 Master. If your problem persists, please contact our customer service team for further assistance.
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