Introduction
Hey there! Are you hearing unusual noise while your X30 Ultra is cleaning the mop pads? While some noise is normal due to the washboard self-cleaning feature, excessive or unusual sounds might indicate an issue. This FAQ will guide you through the steps to troubleshoot and resolve any noise-related problems during the mop pad cleaning process.
How to Handle Unusual Noise During Mop Pad Washing
During the mop pad washing process, the two scrubbing arms located below the washboard will automatically rotate in sync to scrub the washboard. You may hear some friction noise, which is normal. If the sound seems unusual, please remove the washboard and check for any foreign objects or tangled hair. Clean it and then reinstall the washboard to try again.
Conclusion
By understanding the normal operation of the washboard self-cleaning feature and checking for any foreign objects or tangled hair, you can address unusual noise during the mop pad cleaning process.If your problem persists, please contact our customer service team for further assistance.
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