Introduction
Hey there! If you are experiencing issues with charging your R10 or R10 Pro, it can be quite frustrating. Charging problems can arise due to various reasons such as improper connections, power issues, or even a faulty adapter. However, with a few simple troubleshooting steps, you can identify and resolve the issue effectively.
Troubleshooting
Step 1: Check Power Plug
Ensure the power plug is properly inserted into the power socket. If it is not, please insert it securely before use.
Step 2: Power Socket Indicator
Verify whether the power socket indicator is on. If it is not, please turn on the power switch.
Step 3: Adapter Connection
Check if the adapter is well connected to the main body of the device. If the connection is loose, please secure it and test again.
Step 4: Further Assistance
If the problem still persists, please provide a video demonstrating the issue. In the video, please show the faulty result and the status and color of the battery indicator.
Conclusion
By following these troubleshooting steps, you should be able to identify and resolve the charging issue for your R10 or R10 Pro. If your problem persists, please contact our customer service team for further assistance.
🌟 Join Dreame Forum
Join the Dreame Forum to stay updated and connect with a community of users who share your interests. Subscribe now to dive into discussions, get expert advice, and explore the latest in robotic technology. See you there!