Introduction
To ensure optimal performance and a long lifespan, your robot vacuum requires proper maintenance and care. To address these needs and provide clear guidance, we have compiled a list of Frequently Asked Questions (FAQ) on how to maintain and care for the various components of your robot vacuum. Whether you are a first-time user or an experienced owner, this guide will help you keep your device running smoothly and efficiently.
1. Q: What to do if water stains remain around the base station water tank?
A: (1) Sealing Design:
The clean water tank features a sealed construction. When the tank is lifted, a certain amount of water may remain inside due to negative pressure. This occurrence is normal and expected.
(2) Waterproof Design:
The residual water in the clean water tank will not adversely affect the device, as the base station is equipped with a waterproof design. If there is too much residual water in the clean water tank and overflows, it will flow into the cleaning tray through the internal pipe for recycling. This design ensures that it will not affect the normal use of the machine.
(3) Cleaning Tips:
During routine use, should excess water stains be observed, it is recommended to manually wipe the area with a cloth to maintain the dryness and cleanliness around the base station.
2. Q: How to Clean the Dust Bin?
A: (1) Open the Robot Cover: Start by lifting or opening the cover of the robot vacuum to access the dustbin.
(2) Remove the Dust Bin: Locate the dust bin clip and press it to release and remove the dust bin from the robot.
(3) Empty the Dust Bin: Open the cover of the dust bin and carefully empty its contents into a trash receptacle, following the instructions illustrated in the diagram (make sure to refer to the specific diagram for proper handling).
(4) Clean the Dust Intake: After emptying the bin, it's important to clean the dust intake area to ensure optimal performance. You can use a soft brush or cloth to remove any debris or dust buildup.
3. Q: How to Clean the Filter?
A: (1) Remove the filter and gently tap its basket to dislodge the dust. Pour the dust out. If you choose to rinse the filter with clean water, ensure that the filter is thoroughly dried. It is recommended to allow it to dry for a minimum of 24 hours. This precaution effectively prevents moisture from affecting the performance of the machine.
(2) The dustbin is washable. Ensure that it is completely dry before reinstallation.
Notes:
- Do not attempt to clean the filter using brushes or fingers.
- Rinse the dustbin with clean water only. Do not use any detergent.
- Use the dustbin and filter only when they are completely dry.
- It is recommended to clean the filter every two weeks and replace it every three months.
4. Q: How to Clean the Mopping Module?
A: (1) Press the two release clips on the side of the water tank, remove the mopping module, and pull the mop pad off the mopping module.
(2) Pull out the brushes as shown in the figure. Use the provided cleaning tool to remove any hair tangled in the brushes. After cleaning, push the brushes firmly into the main brush holder until they click into place.
Note: Be careful while pulling out the main brushes to prevent injury.
(3) With the screen-printed arrows facing upwards, insert the main brush holder into the slots downwards in an inclined way.
(4) With the screen-printed arrows facing upwards, insert the main brush holder into the slots downwards in an inclined way.
7. Q: How to Clean the Side Brush?
A: Pull out the side brush and use a cleaning tool to remove any hairs that are tangled in the brush. If you don't have a cleaning tool, clean it up manually.
8. Q: How to Clean and Maintain the Side Brushes [for Side Brushes Fixed with Screws]?
A: Unscrew the side brush with a screwdriver, clean the hair from the brush, and then screw it back on.
9. Q: How to Clean the Main Wheel/Universal Wheel?
A: (1) Remove the spinner wheels:
- Carefully warp the gimbal wheel with a tool such as a screwdriver.
- Use a cleaning tool, such as a brush or cloth, to remove tangled foreign objects such as hair, dust, and other debris from wheels and axles.
- After cleaning, you can wipe the tires with a clean, damp cloth to make sure there is no residue.
- Replace the tire on the gimbal wheel bracket, making sure it is securely fastened.
10. Q: How to Clean the Laser Distance Sensor?
A: Check the Laser Distance Sensor for any foreign objects, wipe it, and clean it up.
11. Q: How to Clean the Cliff Sensor?
A: Check the Cliff Sensor for dirt, wipe it down, and clean it up.
12. Q: How to Clean the Return-to-Base Sensor?
A: Check the Return-to-Base Sensor for dirt, wipe it down, and clean it up.
13. Q: How to Clean the Charging Contact?
A: Check the Charging Contact for dirt, wipe it down, and clean it up.
14. Q: How to Clean the Charging Contact and Dust Intake?
A: Check the Charging Contact and Dust Intake for dirt, wipe it down, and clean it up
15. Q: How to Clean Charging Contacts and Signaling Area?
A: Clean the charging contacts and the signaling area with a soft and dry cloth.
16. Q: How to Clean the Air Duct?
A: If the air duct is blocked, please clean it according to the following steps.
17. Q: How to Clean Auto-Empty Vents?
A: Clean the auto-empty vents of the robot and the base station with a soft and dry cloth.
18. Battery maintenance
A: The robot contains a high-performance lithium-ion battery pack. Please ensure that it remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damage from over-discharging, the robot should be recharged at least once every three months.
19. Robot maintenance recommendations
A: To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.
20. Q: How to Clean the Washboard Filter? 【X50 Ultra/L50 Ultra/L40s Ultra】
A: (1) Take out the robot and remove the washboard filter after the mop pad cleaning is complete.
(2) Rinse the washboard filter with clean water, wipe it clean, and then reinstall it in the washboard.
21. Q: How to Clean a Dust Bag?
A: (1) Remove the dust tank cover and discard the dust bag.
Note: Pulling upwards on the handle will seal the bag to prevent the dust and debris from accidentally falling out.
(2) Remove the dust and debris from the filter with a dry cloth.
(3) Install a new dust bag.
22. Q: How to Replace the Dust Collection Bag?
A: According to the status indicator (blinking orange) and app prompts, replace it with a new one when the dust collection bag is full. It is recommended to replace the bag every 4-6 weeks.
23. Q: How to Clean Used Water Tank?
A: (1) Remove the used water tank, open its cover and pour out the used water.
24.Q: How to Clean Mop Pad Holders?
A: Remove and clean the mop pad holders.
25. Q: How to Clean Mop Pads?
A: Remove the mop pads from the mop pad holders to replace them.