Introduction
If your robot encounters an issue where the chassis lift feature fails to help overcome obstacles during operation—for example, the chassis does not lift as expected when facing barriers, or even with the chassis lifted, the robot still cannot cross obstacles—please refer to the following troubleshooting steps to identify and address the problem.
Troubleshooting
- The chassis lift feature is only applicable in carpet scenarios.
- Please go to 【Settings】--【Carpet Settings】 to confirm that the chassis lift switch is turned on.
Conclusion
The above troubleshooting step will help you resolve the issue of the chassis lift failing to overcome obstacles. If your problem persists, please contact our customer service team for further assistance.
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