Introduction
If you notice that one side of your robot's chassis elevation experiences a slight dropping during operation, this may be a normal response to certain environmental conditions. This FAQ provides guidance on understanding this phenomenon and how to troubleshoot it effectively.
Troubleshooting
When the robot encounters an uneven carpet (such as curled edges or varying thickness) while on the carpet, a slight drop on one side can help prevent the body from tilting and getting stuck. This avoids instability due to simultaneous lifting, which is part of the robot's normal reset operation.
Conclusion
If your problem persists after considering the information above, please contact our customer service team for further assistance.
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