Introduction：
If you've noticed that cleaning the mop pad is taking longer than expected, you may be wondering if this is normal or indicates a problem. The duration of the mop cleaning process can vary based on several factors related to the device's design and functionality. Below is information to help you understand why the cleaning time might be longer and whether it's part of the normal operation. Please review the troubleshooting details to gain clarity on this matter.
Troubleshooting：
- The cleaning time for the mop is relatively long. The self-cleaning process of the roller requires a normal duration of 4-5 minutes.
- This longer time is due to the extended self-cleaning cycle, which includes the roller, roller cavity, and hanging strips.
- Additionally, because it uses flowing water for cleaning, there are processes involving fresh water replenishment from the main unit, wastewater drainage, and self-cleaning actions, which contribute to the overall longer duration.
- This is all designed to ensure a better cleaning result.
Conclusion：
The longer duration of the mop pad cleaning process is intentional and part of the device's design to ensure thorough cleaning. It incorporates multiple steps to maintain the hygiene and effectiveness of the mop system. If your problem persists after understanding this information, please contact our customer service team for further assistance.
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