Introduction
If you’ve noticed residual dirt remaining on your robot’s cleaning pad after use—such as leftover dust, grime, or debris that affects cleaning performance—this FAQ will guide you through how to address the issue. Below, we’ve outlined key checks and steps to resolve residual dirt on the cleaning pad.
Troubleshooting
- Regularly check and maintain the cleaning pad and its bottom based on the household's dirtiness, as dust and grime may accumulate.
- You can trigger the "Auto Clean Base Station Chassis" feature in the app and follow the prompts to clean it using the provided cleaning brush.
Conclusion
If residual dirt on the cleaning pad persists even after following the above troubleshooting steps, please contact our customer service team for further assistance.
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