Introduction
If you notice an unusually high noise level during your robot's mopping process—whether it's louder than expected or becomes disruptive during use—this FAQ will help you understand the potential causes and provide steps to address the issue.
Troubleshooting
- During the sweeping and mopping process, the fan, clean water pump, and wastewater pump operate simultaneously, which may produce a certain level of noise.
- You can choose to lower the vacuum suction level to reduce the noise from the fan.
Conclusion
If the high noise level while mopping persists even after adjusting the vacuum suction level, or if the noise seems abnormal (e.g., accompanied by grinding or rattling sounds), please contact our customer service team for further assistance.
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