Will the anti-tangle dual brush really stop hair from wrapping?

“I still find long hair wrapped around the rollers even though the brochure says tangles are unlikely— is this normal?” Please check the following information to decide whether what you see is expected or if the brushes need cleaning.

 

The anti-tangle dual brush features a tapered brush design and a single cantilever structure, which allows hair to shed towards the cantilever end. In a typical household environment, small amounts of hair (below 30 cm) are unlikely to cause tangling. However, a large amount of hair may lead to tangling of the machine, so it's necessary to remove the brush and clean it promptly.

 

If your problem persists, please contact our customer service team for further assistance.

 

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