Why does my filter look dusty again right after I wash it?

“I’ve just washed and dried the filter, yet two runs later it’s already coated with fine dust— is suction too strong or is this normal?” Please review the following information to decide whether what you observe is expected or if settings need adjusting.

 

The machine has good suction performance, which results in a significant amount of dust being attracted to the filter. You can set up smart dust collection in the software to increase the frequency of dust collection. Navigate to Settings → Docking Station Settings → Automatic Dust Collection → Smart. Additionally, it is recommended to wash the filter as needed and let it dry completely before use.

 

If your problem persists, please contact our customer service team for further assistance.

 

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