Problem description
“From 100 % to 85 % takes only two minutes— is my battery pack defective?” Please review the explanation below before requesting a replacement.
The battery percentage does not decline linearly; during standby, the initial decrease in power is faster than in the later stages, similar to the noticeable drop in battery percentage when a smartphone is fully charged. In reality, there is no abnormality in the actual battery capacity. The standby power is about 4.5W, and the battery drains approximately 45% over a period of 10 hours while idle.
Conclusion
If your problem persists, please contact our customer service team for further assistance.
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