Problem description
“I have mixed floors—tiles plus rugs—and I’m afraid the mop will soak the carpet. Must I remove the rugs each time?” Please review the options below to decide whether automatic recognition or no-go zones will suffice.
"1. Intelligent recognition: It can recognize carpets and also manually add carpets in the App. When performing carpet cleaning tasks, it will enhance suction when reaching the carpet area (set in the APP).
2. Set up restricted zones: Before mopping the floor for cleaning, you can set the location of the carpet as a restricted zone in the map management. This way, the robot can avoid the carpet during the cleaning process."
2. Set up restricted zones: Before mopping the floor for cleaning, you can set the location of the carpet as a restricted zone in the map management. This way, the robot can avoid the carpet during the cleaning process."
Conclusion
If your problem persists, please contact our customer service team for further assistance.
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