Introduction
Hey there! Experiencing issues with your Dreame vacuum cleaner, having abnormal suction, or suspecting fan failure can be frustrating. This FAQ provides a structured approach to troubleshoot and resolve these problems, ensuring your vacuum is back to its cleaning duties in no time.
Troubleshooting
Please confirm whether there is wind blowing out of the air outlet while the robot is vacuuming.
1. If wind is blowing out, this indicates the fan is working properly.
- We recommend cleaning the dust box and filter to ensure the device’s suction remains unobstructed.
- Additionally, please increase the suction power and perform multiple cleaning cycles to improve the overall cleaning effect.
2. If there is no wind blowing out of the air outlet during vacuuming and no fan operation sound is heard, this may mean the fan is abnormal and the device requires repair.
Conclusion
By following these troubleshooting steps, you should be able to resolve most fan and suction issues with your Dreame vacuum cleaner. If your problem persists, please contact our customer service team for further assistance.
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