Possible reasons why the robot's suction is weak and the floors are not getting clean:
- The dust bin is full.
- The filter is clogged with dust.
- The main brush is tangled with hair or threads.
- The suction level is set too low.
If you encounter the issue of weak suction and floors not being cleaned properly, you can follow these troubleshooting steps:
Clean the dust bin and filter in a timely manner to ensure smooth airflow through the air duct.
Check, disassemble, and clean the main brush to remove any tangled debris, restoring cleaning performance.
【Usage Tips】
- For areas with heavy hair or heavy dirt, we recommend using the "Map after Vac" mode.
- For stubborn stains, you may run the vacuum for two extra passes before mopping.
- When there is a lot of dust or debris, we recommend increasing the suction level in the app to enhance dust pickup.
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