How to handle firmware update failure on the robot vacuum?

Possible reasons:

1.The robot's battery level is below 15%.

2.The Wi‑Fi signal is too weak.

How to fix it:

1.Check the battery level
Confirm whether the robot's battery level is below 15%. If the battery is low, place the robot on the charging dock and charge it until the battery level reaches at least 15%. It is recommended to attempt the firmware update only when the battery is sufficiently charged.

2.Check the Wi‑Fi signal
Place the robot in a location with a strong Wi‑Fi signal, such as closer to the router, and ensure a stable connection between the robot and the charging dock (base station).

Once you have confirmed that the battery is adequately charged and the Wi‑Fi signal is good, please try the firmware update again via the app.