Possible causes and solutions:
1.There may be too many obstacles near the charging dock/base station. Please clear the surrounding obstacles, or move the charging dock/base station to an open area.
2.The robot may be too far from the charging dock. In this case, place the robot back near the charging dock and then try docking again.
3.During daily cleaning, ensure that the robot starts from the base station or charging dock, so that the map can accurately locate the charging position.
4.Check whether the charging dock is powered on.
5.Check whether the cleaning map in the app is skewed or overlapping. If so, remap the area.
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