- First, confirm that you are using the original charger. We recommend using the original charger for charging, as third‑party chargers may be incompatible and could cause charging issues.
- Check that the power adapter is properly plugged into the power outlet and that the outlet is functioning normally. Try unplugging the adapter and plugging it back in.
- Check whether the adapter is correctly connected to the charging base. If not, reconnect it and confirm that the base‘s connector is not oxidized or rusty. Wipe it with a clean cloth, then try charging again.
How to resolve the issue of slow charging or cannot charging?
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