Customer Support

If you're seeing the E7 error code on your device, it indicates that there is a motor fault. Don’t worry; we’re here to help you through this!Step 1: Restart Your Device 🔄We recommend starting with...

1️⃣If you are encountering a "Fails to connect to the network" error, please follow this step-by-step troubleshooting guide. ①Enable Phone Permissions:In your smartphone's settings, make sure that ...

Hey there, dreame buddy! 🛠️📱 If your device's been playing hide-and-seek and you're seeing that offline message, no sweat! We're here to light the way back to the online world. Let's roll up our sl...

Before you begin, please ensure you have completed the following preparations:Download and install the Dreamehome app from your app store.Connect your smartphone to your home's 2.4GHz Wi-Fi network...

Hey there, tech-savvy DreameTech troopers! 🌟📶🤔 If your Dreame L10s Plus is throwing a little network configuration tantrum, no sweat! We've got your back with a few breezy steps to get you synced u...

  Hey there, superstar DreameTech users! 🌟 🤖🚧 If you've been scratching your head wondering why your Dreame L10s Plus is having a hard time playing dodgeball with the living room furniture, let's d...

Hey there, cleaning guru! 🧹The Lowdown on Filters:Wash 'Em Regularly: Your vacuum's cyclone module, pre-filter, and filter are the unsung heroes of your cleaning routine. To keep them in tip-top sh...

Your trusty vacuum cleaner is a household hero, but like all heroes, it has its limits. Here's a guide to what your vacuum can handle and what it can't:🏡 Suitable for Indoor Use on Dry SurfacesYour...