Why Your Robot Might Be Skipping Spots: A Quick Fix Guide

Hey there, cleaning connoisseur! If you've noticed your trusty robot cleaner occasionally skipping over certain areas, don't fret. It's probably just a minor hiccup we can sort out together. Here's a step-by-step guide to help you troubleshoot and get your robot back on track:

1. Give It Some Space:

   • Make sure there's at least a 2 cm gap on either side of the robot when it's navigating tight spots. A little extra room can go a long way!

2. Watch Out for Mopping Mishaps:

   • If you've got a carpet blocking the door while the robot's in mopping mode, it might be shy about stepping on it. Try moving the carpet and see if that helps.

3. Map Mayhem:

   • Sometimes, maps can get a bit mixed up, leading to a little cleaning confusion. If you suspect map overlap is the culprit, try rebuilding or restoring the map to set things straight.

4. Clear the Path:

   • Long-haired carpets or tangled wires can make your robot think twice about entering a room. Before you start the cleaning process, give the floor a once-over to make sure it's obstacle-free.

5. Threshold Troubles:

   • Your robot's got some hops, but it's not a high-jumper. It can handle thresholds up to about 2.0 cm. If there's a taller one, your robot might need a boost to get over it.

6. Obstacle Etiquette:

   • When your robot encounters obstacles, it politely cleans around them. This might mean some areas near the obstacles get a little less attention, but that's just part of its cleaning charm.

7. Sensor Shine:

   • Keep those cleaning sensors sparkling! Regularly give the line laser and AI lens a gentle wipe to ensure they're not mistaking dust for obstacles.

If, after trying these tips, your robot is still not covering all the bases, don't hesitate to reach out. We're here to help and appreciate your patience while we get things sorted.

Happy cleaning!