Scheduled Cleaning Missed? Here's How to Fix It!

Hey there, scheduling master! ⏰🤖

Why Your Robot Vacuum Might Be Skipping Its Scheduled Cleaning:

If your robot vacuum is a no-show for its scheduled cleaning tasks, it could be due to a few reasons. Let's get to the bottom of it:

1. Power Up!

   • Your robot might be running on empty. Scheduled cleaning won't start unless the battery level is over 15%. Make sure it's got enough juice to get the job done.

2. Check Your Device's Status:

   • If your device is turned off or offline, it's like it's taking a nap and can't hear the alarm. If it's turned off, give it a wake-up call by restarting it. If it's offline, try restarting both the device and your router to get it back online.

3. Time Zone Trouble:

   • If you're traveling for work and there's a time difference between your phone's time zone and the one set in the app, your robot might be confused about when to clean. Sync the time zone in the app to match your robot's location, as shown in the device information section.

How to Sync Time Zone:

1. Open your app and navigate to the device information section.
2. Look for the "Robot's Time Zone" setting.
3. Enable the sync option to match your phone's time zone with your robot's.

Need More Help?

If you've checked all these things and your robot is still not cleaning on schedule, don't hesitate to reach out to our customer service team. They're here to help you get your robot back on track.

Remember, a well-maintained schedule keeps your home clean and your robot happy. Happy scheduling! 🌟🧹