What to do if the robot is not cleaning well or performance has dropped?

If you notice visible debris left on the floor or weaker pick-up along walls, follow the steps below to restore full cleaning power.

 

Step 1 – Open the dust-bin lid; if the box is full, empty it completely (auto-dust models can skip this step).
Step 2 – Rinse the filter under cool water, tap off dust, and let it air-dry 24 h until no water remains.
Step 3 – Flip the robot, remove the main brush, and cut away any hair or string wrapped around it.
Step 4 – In the app, increase the suction gear from Quiet to Standard or Turbo, then run a test segment.

 

If your problem persists, please contact our customer service team for further assistance.

 

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